Skyhook Adventure (‘Us’, ‘We’) is the trading name of Skyhook Adventure Ltd.
We as a data controller collect, process, use and disclose the information you provide by using the Website (www.skyhookadventure.com). The purpose of this policy is to explain to you how we control, process, handle and protect your personal information while browsing or using this website, including your rights under current laws and regulations. If you do not agree to the following policy you may wish to cease viewing / using this website.
"I", "our", "us", or "we" refer to the business, Skyhook Adventure.
"you", "the user" refer to the person(s) using this website.
GDPR means General Data Protection Act.
PECR means Privacy & Electronic Communications Regulation.
ICO means Information Commissioner's Office.
Cookies mean small files stored on a users computer or device.
Under the GDPR (General Data Protection Regulation) we control and / or process any personal information about you electronically using the following lawful bases.
Lawful basis: Consent
The reason we use this basis: To provide information about our trips and any bookings that you have made. We also share data with selected third parties for the purpose of website analytics and marketing retargeting.
We process your information in the following ways: It is stored securely on our website.
Data retention period: We will continue to process your information under this basis until you withdraw consent or it is determined your consent no longer exists.
Sharing your information: We do share your personal information with third parties and they include; Facebook and Google.
If, as determined by us, the lawful basis upon which we process your personal information changes, we will notify you about the change and any new lawful basis to be used if required. We shall stop processing your personal information if the lawful basis used is no longer relevant.
Under the GDPR your rights are as follows.
the right to be informed;
the right of access;
the right to rectification;
the right to erasure;
the right to restrict processing
the right to data portability
the right to object; and
the right not to be subject to automated decision-making including profiling.
You also have the right to complain to the ICO [www.ico.org.uk] if you feel there is a problem with the way we are handling your data. We handle subject access requests in accordance with the GDPR.
Some cookies are required to enjoy and use the full functionality of this website.
Cookies that we use are:
We ensure the security of any personal information we hold by using secure data storage technologies and precise procedures in how we store, access and manage that information. Our methods meet the GDPR compliance requirement.
We have provided some further explanations about user privacy and the way we use this website to help promote a transparent and honest user privacy methodology.
Clicking on any adverts, sponsored or affiliate links may track your actions by using a cookie saved to your device. Your actions are usually recorded as a referral from our website by this cookie. In most cases we earn a very small commission from the advertiser or advertising partner, at no cost to you, whether you make a purchase on their website or not.
We use advertising partners in these ways to help generate an income from the website, which allows us to continue our work and provide you with the best overall experience and valued information.
If you have any concerns about this we suggest you do not click on any adverts, sponsored or affiliate links found throughout the website.
Under the GDPR we use the consent lawful basis for anyone subscribing to our newsletter or marketing mailing list. We only collect certain data about you, as detailed in the "Processing of your personal data" above. Any email marketing messages we send are done so through an EMS, email marketing service provider. An EMS is a third party service provider of software / applications that allows marketers to send out email marketing campaigns to a list of users.
Email marketing messages that we send may contain tracking beacons / tracked clickable links or similar server technologies in order to track subscriber activity within email marketing messages. Where used, such marketing messages may record a range of data such as; times, dates, I.P addresses, opens, clicks, forwards, geographic and demographic data. Such data, within its limitations will show the activity each subscriber made for that email campaign.
Any email marketing messages we send are in accordance with the GDPR and the PECR. We provide you with an easy method to withdraw your consent (unsubscribe) or manage your preferences / the information we hold about you at any time. See any marketing messages for instructions on how to unsubscribe or manage your preferences.
Our EMS provider is Drip Global, Inc. We hold the following information about you within our EMS system;
Subscription time & date
Under the GDPR, we use the consent lawful basis to add you to a chat with other Skyhook website or app users after making a booking or upon you initiating or joining a chat with others.
Upon making a booking for a trip provided through this website, you will be added to a chat with other customers who are booked onto the same trip of the same date. You will also be able to use the in app messaging to communicate with the third party provider for the trip you have booked.
Your personal data such as name, social profile image etc. will be shared with others connected to you through the in-app chat.
This core feature is intended to allow you to connect and communicate with others on your trip, with the third party trip provider, and with other customers for social and organisational purposes.
After a trip you are welcome to share images or videos with us, and our Site has functionality to allow you to upload image and video files. Moreover, we might have a professional photographer accompany the trip you are on. By accepting our Booking terms, you provide us the consent to feature your image in our promotional and marketing materials.
Last Updated: 17th August 2023