Privacy Policy and Terms | Skyhook Adventure

By booking a course or visiting this website, you agree to our Terms & Conditions.

Terms & Conditions

Course Terms and Conditions

Participation Requirements

All participants on our group courses must be over-18 and confident that they meet the course requirements as stated.

Risks

We ask you to read and understand the following participation statement, from the British Mountaineering Council.

“The British Mountaineering Council recognises that climbing and mountaineering are activities with a danger of personal injury or death. Participants in these activities should be aware of and accept these risks and be responsible for their own actions and involvement.”

Cancellations by The Customer

For courses booked on or after 28/11/2017

We have moved to a simpler policy for courses booked after 28 November 2017. If you decide to cancel, we can offer the following refunds:

Days before departure Refund offered upon cancellation
Less than 45 days No refund
45-60 days 25%
60-90 days 50%
90-120 days 75%
More than 120 days 100%

Please note that we must receive a request to cancel in writing (by email will suffice).

For courses booked before 28/11/2017

If you cancel your space, we are unable to offer a refund, unless we (or you) can find someone else to fill it. Please note, we may decide that the best chance of filling your space involves reducing the price, particularly if it is at the last minute. In this case, we will only be able to refund up to the price that the new customer has paid for your space.

Cancellations by Skyhook Adventure

We will run all our courses regardless of the number of spaces. When you book just one space, it is confirmed.

We reserve the right to cancel courses due to weather, safety concerns or other exceptional circumstances. We recommend you take out travel insurance which covers you against this eventuality, as in this case we are unable to take responsibility for any other fees that customers have incurred like flights, hotels or any other expenses relating to the trip out with our fees.

Privacy Policy

On Our Courses

You agree that Skyhook Adventure may use photos of participants for correspondence, the website and other publicity purposes.

The Website

This website uses cookies to better the users experience while visiting the website. Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer/device. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user’s computer/device.

This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computers hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Google’s privacy policy here for further information [http://www.google.com/privacy.html ].