By booking a course or visiting this website, you agree to our Terms & Conditions.
Terms & Conditions
Course Terms and Conditions
All participants on our group courses must be over-18 and confident that they meet the course requirements as stated.
We ask you to read and understand the following participation statement, from the British Mountaineering Council.
“The British Mountaineering Council recognises that climbing and mountaineering are activities with a danger of personal injury or death. Participants in these activities should be aware of and accept these risks and be responsible for their own actions and involvement.”
For all courses with payment plans, the additional payments are by default taken from the card that you first purchased with. If you wish to change the card used, please get in touch.
The final sum will always be taken no later than one month before departure date.
Cancellations by The Customer
For courses booked on or after 28/11/2017
We have moved to a simpler policy for courses booked after 28 November 2017. If you decide to cancel, we can offer the following refunds:
|Days before departure||Refund offered upon cancellation|
|Less than 45 days||No refund|
|45-60 days||25% (excluding any deposit)|
|60-90 days||50% (excluding any deposit)|
|90-120 days||75% (excluding any deposit)|
|More than 120 days||100% (excluding any deposit)|
Please note that we must receive a request to cancel in writing (by email will suffice).
For courses booked before 28/11/2017
If you cancel your space, we are unable to offer a refund, unless we (or you) can find someone else to fill it. Please note, we may decide that the best chance of filling your space involves reducing the price, particularly if it is at the last minute. In this case, we will only be able to refund up to the price that the new customer has paid for your space.
Cancellations by Skyhook Adventure
We will run all our courses regardless of the number of spaces. When you book just one space, it is confirmed.
We reserve the right to cancel courses due to weather, safety concerns or other exceptional circumstances. We recommend you take out travel insurance which covers you against this eventuality, as in this case we are unable to take responsibility for any other fees that customers have incurred like flights, hotels or any other expenses relating to the trip out with our fees.
On Our Courses
You agree that Skyhook Adventure may use photos of participants for correspondence, the website and other publicity purposes.